Your practice’s conversion vital may be unhealthy.
What does this mean?
Potential patients are reaching out, but your practice is not guiding them to becoming your patient.
- Missed calls
- Calls that end in “hang-ups”
- Website forms not leading to appointments
- When you call your practice, you get frustrated
Questions to ask yourself...
- Does my practice have someone dedicated to answering calls and website form submissions?
- Do we have a plan on how to capture phone calls outside of office hours?
- What is our percentage of missed calls and hang-ups?